Due to the way the mail server works, setting up some types of autoresponders is trickier than you might think. This is especially the case if you are trying to get a responder to work when mail is sent to one of your users POP3 account.

If you are having trouble getting your responder to behave the way you think it should behave, you should read the documents on the following pages:

http://support.alentus.com/KB/a65/routing-changes-on-mail-servers-forwarding-vacation.aspx?KBSearchID=174

After reading the above page, if it is determined that your mail server is "NS15", then read the article specific to setting up autoresponders for that server. It is located here:

http://support.alentus.com/KB/a172/creating-an-autoresponder-message-ns15.aspx?KBSearchID=176

Article ID: 124, Created: March 8, 2011 at 2:24 PM, Modified: March 30, 2011 at 4:02 PM

Why Does my Autoresponder Not Work?

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