Before attempting to setup Outlook to retrieve messages from a POP3 email box on Alentus servers, please ensure that you have created the account on our servers. You create POP3 accounts using the Alentus Email Admin Console .

When you open Outlook you may be presented with a new account creation wizard. If so, you may skip to step 4. Otherwise, you may follow the steps from the beginning.

Step 1. Click the Tools menu at the top of the window.

Step 2. Click Email Accounts under the Tools menu.

Step 3. Select "Add a new e-mail account" and click Next.

Step 4. Select POP3 and click Next.

Step 5. Under User Information enter your name and your email address. Under Logon Information for your User Name enter your full email address and enter the password your account was created with. Do not check off "Log on using Secure Password Authentication (SPA)". Under Server Information for your Incoming mail server (POP3) you need to enter mail.yourdomainname.com. So if your domain name was microsoft.com, you would enter mail.microsoft.com into that field. If your domain name was microsoft.co.uk then you would enter mail.microsoft.co.uk into that field. For your Outgoing mail (SMTP) server you should enter the name of your internet service provider's SMTP server as they provided it to you. Click Next.

Step 6. You are done. You may click Finish.